FAQ

Q. What is Mini DisplayPort?

A. Well in a nut shell its the new video standard that Apple has created and is making standard on pretty much every new Mac they produce. This article should give you the full story. “DisplayPort: What you need to know”

Q. How do I know if my MacBook has Mini DVI or Mini DisplayPort?

A. Mini DisplayPort was first released in the UniBody MacBook Air and Pro range of laptops. Earlier model Macbooks (white/black plastic MacBook’s and the non unibody aluminium MacBook Pro’s) are equiped with a Mini DVI port. See the below image for more detail.

Q. Will the Mini DisplayPort provide an audio signal to the HDMI adapter?

A. No, unfortunately Apple decided not to provide an audio signal as part of the Mini DisplayPort connector on the MacBooks and MacBookPro’s. Audio is supported by the Mini DisplayPort standard however Apple decided not include it on their laptops. To get an audio signal you will need to run a separate audio cable or use a Mini DisplayPort+USB audio to HDMI adapter which combines the video from the MDP and USB audio.

Q. Will my MacBook support full HD 1080p (1920 x 1080) resolution on a HD TV.

A. Yes, as long as your TV can display full HD resolution and you Macbook is set to extended display mode.

Q. Who do you use for shipping?

A. All our orders are shipped through Australia Post.

Q. Do you ship outside Australia

A. Our standard pricing includes shipping to locations in Australia only. We can ship items internationally however additional charges will apply. Email us for more information.

Q. Where are my goods shipped from?

A. All of our products are kept in stock and shipped directly from our distribution center in Melbourne.

Q. How long will it take for my order to arrive?

A. Regular Mail is usually between 3-5 business days. Express Post is 1-2 business days (Please allow 2-3 days if located in a rurual area). International Mail varies depending on the location but usually takes between 7- 14 business days. If you need your goods urgently please email us before placing an order so we can discuss shipping options.

Q. Can I pick up my order?

A. No, unfortunately we do not have facillites to allow orders to be picked up, they must be shipped.

Q. What payment methods do you accept?

A. We use PayPal as our sole payment gateway. We have found that its the most secure and safe way to transfer money. Paypal accept most credit cards if you have a PayPal account you can link it you normal bank account for direct debit transfers.

Have a questions that wasn’t answered here? Shoot us an email and we’ll get back to you ASAP.